Voice-first call handling
Answer inbound calls instantly, detect intent, authenticate callers, and complete routine requests without queue time.
AI Voice agents that sound perfectly human.
Our product agentX answers calls, reschedules appointments, handles FAQs, qualifies sales, and escalates to humans with full context while learning your business in minutes.
- SIP / PBX ready
- 50+ languages
- Cloud or on-premise
Built for real call-center operations, not just voice chat.
Smart knowledge ingestion
Upload PDFs, point at help centers, paste FAQs, and let agentX index business knowledge in minutes.
Analytics and quality control
Turn conversations into transcripts, summaries, sentiment, outcomes, recordings, and BI-ready reporting.
Voice agents that listen, verify, act, report, and escalate.
SIP and PBX integration
Connect agentX to Asterisk, FreePBX, 3CX, Twilio, Voiper, SIP trunks, AudioSocket, or ARI routing.
27+ realistic voices
Choose warm, professional, formal, expressive, or localized voices for each agent persona.
Tool and API execution
Run approved actions for ticket creation, booking, billing reminders, lead capture, and CRM updates.
Deployment control
Choose cloud, private cloud, or on-premise deployment based on data and regulatory needs.
Operational guardrails
Define what the agent can say, what it must verify, when it transfers, and cite sources for compliance.
Human handoff
Transfer calls with transcript, summary, caller details, intent, sentiment, and recommended next step.
Everything a great voice agent needs for real conversations.
agentX combines transcription, emotion detection, recordings, interruptions, and context-rich escalation so callers do not feel trapped in automation.
Live transcription
Streaming speech-to-text captures both sides of each call as it happens, searchable and exportable.
Sentiment analysis
Detect frustration, urgency, and positive intent so the agent can soften, slow down, or escalate.
Recording and playback
Store call recordings with transcripts for QA, training, dispute review, and compliance workflows.
Natural interruptions
Barge-in detection lets callers interrupt mid-sentence, then the agent stops and listens naturally.
Warm transfers
Escalate to humans with transcript, intent, customer details, and a recommended next action.
Brand voice and greetings
Set custom openings, tone, persona, and greeting per agent so callers hear your business from hello.
Configure a voice agent in 10 minutes.
Pick a persona, voice, AI brain, and knowledge base. Build receptionist, support, and sales agents without prompt engineering.
Personas
Receptionist, support agent, sales SDR, appointment scheduler, or a custom role for your workflow.
Voices
Choose from realistic voice profiles such as warm, crisp, expressive, smooth, formal, or friendly.
AI models
Route agents through OpenAI, Claude, Gemini, Groq, Azure, or your approved enterprise model stack.
Knowledge base
Turn on business knowledge from PDFs, help centers, pricing docs, FAQs, and internal policies.
From caller intent to business action.
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Listen
Understand caller intent
Detect language, request type, urgency, sentiment, and required authentication steps.
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Verify
Authenticate when needed
Follow approved identity checks before sharing account details or executing protected workflows.
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Act
Execute approved actions
Create tickets, schedule appointments, update CRM fields, send reminders, or query billing systems.
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Report
Summarize and improve
Store transcripts, outcomes, recordings, sentiment, and automation metrics for quality control.
One agentX platform for multiple sectors and departments.
Launch one pilot, then expand across customer support, sales, operations, finance, HR, and field teams with shared governance.
Customer support
Sales qualification
Billing and collections
Employee helpdesk
Appointment booking
Ticket creation
Complaint capture
Status updates
Healthcare scheduling
Real estate leads
E-commerce returns
Service dispatch
Ready for pilot
Make every call feel answered.
Start with one high-volume use case, measure automation rate and service quality, then scale agentX across languages, channels, and departments.